Welcome to DAY 18 of 29 Days of the Young Living Business Series. Each day in February, I'll post a business tip to help you get started sharing these amazing products and growing your business.
DAY 18: CARE CALLS
This goes along with following-up. Once you have members, it’s important to keep in touch with them to see how they are doing. I know I keep saying this but this is a RELATIONSHIP BUILDING business. Always keep in touch with your members.
CARE CALLS ARE NOT SALES CALLS. “They don’t care how much you know, until they know how much you care.” You have to genuinely care about your members and their journeys to do this business well. These calls should take less than 10 minutes and are a time to ask if they have any questions, see what products they’re using currently and to make sure they are aware of the resources available to them. This is also a time to invite them to the next class whether it’s a make-and-take or other educational event, if they want to learn more information.
Here is a great resource on different types of care calls and what to say: https://wecanoilit.com/wp-content/uploads/2015/08/12.pdf
I always struggle with REMEMBERING to do care calls so it’s important to schedule a day of the week to make a couple calls a day, and always remember there is a spot in your DOWNLINE VIEWER to record notes from each call. You can also have a planned day a month to talk with one of your members. That way they can look forward to the call. You can help them with their Essential Rewards order, etc.
What's your favorite part or least favorite part about Care Calls? Comment below!
25 year old entrepreneur, veggie, essential oil enthusiast, wellness stylist, graphic designer/marketing pro who is enthralled by adventure and opportunity.